Question 1

How does ThreadCrunch work?

Accepted Answer

Forward any email thread to share@threadcrunch.io to get a clean, shareable URL. For AI-powered analysis, forward to process@threadcrunch.io instead. You'll receive your link by email within seconds.

Question 2

What's the difference between share@ and process@?

Accepted Answer

share@ parses your thread into a readable format and gives you a shareable link. process@ does everything share@ does, plus runs AI analysis that identifies tone, intent, participant dynamics, next steps, and even drafts a suggested response.

Question 3

How long are threads kept?

Accepted Answer

Threads are retained for 7 days from the time they're processed. During this period, anyone with the link can view the thread.

Question 4

What does the AI analysis include?

Accepted Answer

The AI analysis provides a summary, key points with attribution, agreements and disputes, open questions, per-participant analysis (tone, intent, engagement level), actionable next steps, and a suggested response drafted from your perspective.

Question 5

Is my email data secure?

Accepted Answer

Yes. Threads are processed on Cloudflare's global network and stored in encrypted databases. We don't sell or share your data. Threads are automatically deleted after the retention period.

Question 6

Can I use ThreadCrunch without a subscription?

Accepted Answer

ThreadCrunch requires an active subscription ($5/month) to process threads. This includes unlimited use of share@ for thread sharing. AI analysis via process@ is billed at $0.20 per thread on top of the base subscription.

Question 7

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from the cancellation page. Just enter your email, verify with a code, and you're done. Your subscription remains active until the end of your current billing period.

Question 8

What email formats are supported?

Accepted Answer

ThreadCrunch works with any standard email client — Gmail, Outlook, Apple Mail, Thunderbird, and more. We support MIME format emails with HTML and plain text bodies, including multi-language threads.